Scott McKain - Business, Leadership, Motivational Speaker & Best-Selling Author
What Your Customers Really Want. Building Customer Loyalty in a Time Where There is None.
How do your customers differentiate you from your competition
during volatile economic times? How can you make your market
share go up as the market goes down?
Scott McKain, Business,
Motivational & Leadership Speaker knows from experience and
research that the answer is found in creating a differentiated
and compelling Ultimate Customer Experience! (TM)
Scott McKain is:
- Vice Chairman of a $100 million dollar company that owns 19
diverse organizations
- Co-founder & Principal of the Value Added Institute
- Author of two #1 business bestsellers, "What Customers REALLY
Want" (just released in paperback and added to the curriculum at
top universities) and, "ALL Business is Show Business!"
- Commentator on business and current events for national media,
including FOX News Channel
Ask The Expert:
Interviewed by Steve Gardner
May 2008
Topics: Customer Service, Leadership, Business Growth, Branding, Business, Communication
Travels from: Indianapolis, IN
Go to Scott McKain's Webpage