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 Curt Coffman, Best-Selling Author; Leader in Human Potential and a Positive, Customer-Oriented Work Environment Keynote Speaker Leadership and Motivational Speaker, Curt Coffman is now an independent researcher, author, speaker, and consultant. Curt Coffman was Global Practice Leader for employee and customer engagement consulting with The Gallup Organization for 22 years. Since joining Gallup in 1983, he has consulted with many Fortune 100 and 500 companies, and his work spans the Western Hemisphere, Europe, Asia, and the Middle East. His consulting insights help organizations measure and manage workplace and customer conditions that show linkage to business outcomes. His mission is to help organizations understand the key characteristics of a positive, productive, customer-oriented work environment. His research and consulting insights help organizations measure and manage workplace and customer conditions that show linkage to business outcomes.  In the past 10 years, Coffman has presented to literally thousands of groups
on the topic of creating great places to work and the significant impact on
individuals, families, and organizational growth. His publications include
"Creating a Positive, Productive, Customer-Oriented Work Environment," "A
Hard Look at Soft Numbers," and "HumanSigma: Managing the Human Difference,"
which focus on clarifying the issues crucial to managing in today's
workplace. His research and thoughts have been published in Business Today
(India), BusinessWeek, CIO Magazine, The Economist, Fast Company, Fortune,
the Harvard Management Update, Inc. magazine, the International Journal of
Management Reviews, Microsoft Executive Circle, the New York Times, USA
Today, and the Washington Post. Coffman regularly contributes columns to the
Gallup Management Journal.Curt is the co-author of one of the best-selling management books of all time, "First, Break All the Rules: What the World's Greatest Managers Do Differently" (Simon & Schuster, 1999). Now in its 40th printing, "First, Break All the Rules" has been translated into 22 languages and has appeared on the bestseller lists of the New York Times, the Wall Street Journal, Business Week, and USA Today. Coffman is also the co-author of "Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential" (Warner Books, 2002). "Follow This Path" has been translated into 15 languages and has appeared on several international bestseller lists. MOST REQUESTED TOPICS: Helping organizations understand the key characteristics of a positive, productive, customer-oriented work environment * First, Break All the Rules: What the World's Greatest Managers Do Differently * Follow This Path: How the World's Greatest Organizations Drive Growth by Unleashing Human Potential * Management trends * Employee engagement, development, and retention * Finding and keeping talented people * Managing employees and customers in the new "emotional economy"
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