Michael Lee StallardMichael Lee Stallard is a leading authority on leadership and teams as they relate to employee and customer engagement. He is the co-founder, president and CEO of E Pluribus Partners, a consulting firm that specializes in helping leaders create “Connection Cultures” to form strong bonds among the management, employees and customers of an organization. Connection Cultures increase employee and customer engagement as well as productivity, profitability, innovation, employee retention and customer loyalty. In the past year, clients have included Wachovia, UBS, General Re and several hedge funds. Michael is the primary author of the book Fired Up or Burned Out and a chapter in the book What Managers Say, What Employees Hear: Connecting With Your Front Line (So They’ll Connect with Customers). The latter book, edited by Regina Maruca, the former senior editor of Harvard Business Review, includes contributions from several Harvard Business School professors and well-known author-consultants. Fired Up or Burned Out has been widely praised by well-respected leaders and thought leaders. Russell Reynolds, Jr., founder and former CEO of Russell Reynolds Associates wrote, "An enthralling and impressive work. It shows how to empower people and create great societies, corporations and cultures. I'm giving it to everyone at my own firm." Frances Hesselbein, Chairman of the Leader to Leader Institute, described the book as "the indispensable leadership guide for leaders everywhere." Michael Fitzgerald, The New York Time’s columnist, wrote on BNet, “The soft stuff counts and Stallard's book helps...It's impossible not to find some example that will make you rethink your own approach to other people in your working life." Michael’s work has also been featured in the media including The Wall Street Journal, The New York Times, Leader to Leader, Human Resource Executive, HR.com, CustomerServiceCrossings.com, Leadership Excellence, and Fox Business Now. He has spoken at conferences organized by Fortune magazine, The World Presidents’ Organization, the American Bankers Association, The Corporate Executive Board’s VIP Forum, the Innovation Council and the Investment Company Institute. He is a guest lecturer on employee and customer engagement at New York University’s Stern School of Business. Prior to founding E Pluribus Partners, Michael was a managing director, chief marketing and strategy officer at the U.S. Trust business of Charles Schwab and principal, chief marketing officer at the global private wealth management business of Morgan Stanley. The programs identified and implemented by the team he assembled and led at Morgan Stanley contributed to doubling the business unit's revenues over a two year period. The practices he and his team developed became the genesis for his approach to elevating the productivity and innovation of individuals and organizations. Earlier in his career, Michael worked as an executive in investment banking, marketing, finance and business development-related positions at Texas Instruments, Van Kampen Investments and Barclays Bank, PLC. Michael’s educational background includes a bachelor’s degree in marketing from Illinois State University in Normal, Illinois, an M.B.A. from University of Texas in Odessa, Texas, and a J.D. from DePaul University Law School in Chicago, Illinois. He was admitted to the Illinois bar in 1991. Michael is married and has two daughters. MOST REQUESTED TOPIC: | ||||||||||
