Candace Bertotti brings more than 10 years of experience in communication and leadership development to the VitalSmarts Facilitator Faculty. A Master Certified Trainer in Crucial Conversations®, Candace specializes in conflict resolution, negotiation, and interpersonal communication to help individuals, teams, and organizations increase effectiveness and achieve bottom-line results.
Demonstrating outstanding skill and competence to train Crucial Conversations, Candace was recruited by the original VitalSmarts Master Trainers. Mentored by the VitalSmarts elite training experts, Candace offers her clients the best content, presentation, and training skills in the industry.

Business Results Expert
Combining her expertise and skill-set for implementing change, Candace has helped her clients experience hard-hitting results and wide-spread improvements to productivity, internal and external communications, and overall effectiveness.
Candace’s impressive clientele includes: Panasonic, Bristol Myers Squibb, the National Institutes of Health, Management Concepts, Inc., Community Tax Aid, the Association for Schools of Public Health, the University of Maryland, and seven years of federal experience working with the Federal Highway Administration and the Federal Drug Administration.

Dynamic Speaker
A skilled and valued presenter, Candace addresses a wide variety of audiences ranging from large employee trainings to executive retreats in organizations including: New York City Judges, the Central New York School Board Association, Eli Lilly, AARP, and the National Academy of Collaborative Professionals. Delivering the skills and principles of Crucial Conversations, Candace addresses topics of communication, productivity, and leadership. Her enthusiastic approach and passion for the subject matter make for a captivating presentation that delivers powerful results.

Ivy-League Education
With an impressive educational foundation, Candace draws upon her education to help organizations achieve results where they need it most. Degrees include:
• Harvard, Masters of Public Administration. Concentration: Leadership; Negotiation and Conflict Resolution
• The George Washington University, Project Management Masters Certificate
• The University of Virginia, Education Policy Certificate
• Indiana University, BA. Concentration: Corporate and Community Education
In addition to her educational credentials, Candace is a certified Project Management Professional (PMP), a member of the Project Management Institute (PMI), a mediator for the District of Columbia Superior Court, and a member of the Metro DC Chapter of ASTD.