Jim Welch, Business Growth, Customer Service, Branding, Generation Issues, Leadership Speaker

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Fee: $7,500
Fee Note
Topics: Business Growth, Customer Service, Branding, Generation Issues, Leadership

Travels from: MO

Jim Welch



Jim Welch is President and Founder of “The Growth Leader, Inc.,” a new Company that began operations in June of 2006.  He retired from Hallmark as Chief Marketing Officer on May 1, 2006, at age 51, to become a business Growth Leader Speaker and Consultant.  

Jim Welch brings over 25 years of marketing leadership passion working for Hallmark and Procter & Gamble, two of America’s most iconic brands.  Jim has hands-on Senior Vice-President and Chief Marketing Officer leadership experience and a consistent track record of utilizing proven techniques to effectively lead teams that achieve winning top line and bottom line results.  His teams consistently ranked in the top 5% of Gallup Survey scores of engaged employees at all levels.  Jim combines energy, passion, tenacity and commitment in order to facilitate growth. 

As Chief Marketing Officer and Senior Vice-President of Marketing for Hallmark, Jim was responsible for Brand Strategy and Portfolio Management, Advertising, Promotion, the Hallmark Hall of Fame, Market Research, Customer Relationship Management, on-line marketing, licensing partnerships, retailer marketing and customer loyalty programs.  Jim invented and initially launched the Hallmark Gold Crown Card, which is recognized as a benchmark loyalty program with over 13 million active members.  He introduced multiple new Hallmark advertising campaigns featuring innovation resulting in double digit key product dollar sales increases in 2003 through 2005 critical 4th quarter holiday periods. 

Winner of the Promotion Pro Award, a 2004 Effie Advertising Award and a Clio 2004 Television Cinema Award for the Hallmark Hall of Fame, Jim and his teams developed and aired advertising often ranked in the Advertising Age top 10 spots on brand recall.  He created and introduced employer branding at Hallmark directly contributing double-digit employee engagement scores across the Marketing Division.  Jim created and launched a new Brand Identity positioning as part of employer branding. 

Jim created and implemented strategic brand and category marketing plans with key retail customers that consistently produced strong retail results including the Gold Crown independent store network, Wal-Mart, Walgreen’s, Target, CVS, Longs, Kroger and other key customers.  Jim introduced compelling retail marketing initiatives, which resulted in placing $2.6 billion of mass retailer customer business under contract. 

As President of Licensing, Jim developed major strategic partnerships including Warner Brothers, Disney, Mattel, United Media and Blockbuster Video.  He successfully launched innovative marketing and strategic partnerships resulting in $1 billion of licensing business.  Jim also created a new music platform focused on growth featuring exclusive CD promotions by several key artists including James Taylor, The Beach Boys, Olivia Newton-John and George Strait resulting in six platinum (over 1 million units) and gold (over 500,000 units) records. 

Jim Welch is “The Practical Growth Leader” who combines cutting edge growth strategies with key drivers to produce real world results. 

Jim earned his Bachelor of Science in Business Administration from Kansas State University, and earned his Masters degree in 1977.  He served as a Graduate Teaching Assistant in Marketing.  He was a Member of Phi Kappa Phi and Beta Gamma Sigma national honor societies.  

Leadership Philosophy: 

Jim is an empathetic leader with a passion that creates a spirit of engaging leadership, innovative thinking, collaboration across divisions, communication, and results.  His teams have consistently ranked in the top 5% of Gallup Survey scores of engaged and very engaged employees at all levels.  Jim combines energy passion, tenacity, and commitment with a strong desire to listen to others, collaborate, and win together.

MOST REQUESTED TOPICS:
Sail The Seven C's Of Emotional Team Building Connections
How do you connect with your front line employees? How do you retain and win the hearts of your team so they in turn emotionally connect with your customers every day building and sustaining their loyalty? Get ready to sail the Seven C's of emotional Leadership where you will discover new ways to build your team loyalty every day.This will be a dynamic, high energy, interactive, and fun leadership session that will share new techniques with real world applications you can begin using the next day.

Cutting Edge Generational Leadership Growth
How do you enable your Business to exceed business growth objectives with a rapidly changing workforce, which cuts across multiple generations?  Specific creative leadership ideas and techniques will be shared to help employees across generations build great teams, exceed growth objectives and have fun doing it! This session does not focus on only the generational differences, but how the similarities can be leveraged across the organization to create sustainable growth.

Becoming A True Growth Leader
What are the five major steps you must take to successfully leverage “what matters” and become a true growth leader in your organization?  What are the key characteristics of successful growth leaders that consistently win?  We will design an effective growth leader blueprint, which can be directly applied to your business.  You will learn the key  characteristics the most successful growth leaders employ to make results happen.

Exceptional Innovation Through Customer Insights
How do you “Ladder up” to higher level customer insights?  How do you create growth through innovation?  We will review a template for how to discover new customer insights in a rapidly changing marketplace. These are not the typical customer insights you leverage everyday in running your business.  They are discovered by focusing on growth through innovation in new ways while still leveraging your core capabilities.

Discover New Emotional Connections That Build Customer Loyalty
How do you increase and sustain customer loyalty?  Do you have a specific plan in place?  We will review the steps of how to build a high-impact customer loyalty growth plan focused around unique, higher level, emotional connections with your customers.  You will learn how to apply cutting edge, sustainable growth strategies that drive real world results.

Dynamic Growth Through Your Employer Branding
How do you win on the front line with Employer Branding?  This directly impacts the acquisition, engagement and retention of top talent in your organization.  Several studies indicate that front-line employee engagement and commitment with your Brand directly impacts innovation, improves execution, and grows customer loyalty.  You will build a specific work plan that outlines the steps to utilize Employer Branding to create sustainable growth throughout your organization.

Sales Training Workshop
How do you drive sales every day? Experience Sales Training from a seasoned professional with over 30 years of real world experience and instant audience credibility. Jim Welch started over 30 years ago carrying a sales bag for Procter & Gamble and later became a Hallmark Marketing and Sales Vice-President responsible for driving over $2.5 billion in sales. Jim was personally responsible for leading over 600 sales people focused on delivering "stretch" results. Jim also worked directly with and trained over 3500 Independent Gold Crown Retailers  on how to create a  selling advantage to achieve high impact, measureable results. Jim is THE Practical Growth Leader who will show you 8 powerful techniques for building short-term sales while at the same time building long-term customer loyalty. Jim will also highlight the 5 Sales Sand Traps that get sales people in trouble with their c ustomers and kill sales momentum. Learn from someone who has actually done it for 30 years and knows how to help you gain a real sales advantage for your independent business. Jim will be publishing through Henchard Press the book " Grow Now..8 Essential steps to Flex Your Leadership Muscles" which begins shipping to book stores on 10/1. Jim is a high energy, interactive speaker who emotionally connects with audiences with both humor and powerful content.

Strategic Planning Workshop
Jim Welch conducts a "Real World" Strategic Planning Workshop that focuses Independent businesses against "What Matters". This is not an academic or theory approach to strategy with alto of jargon which leaves the participant with another binder to put on the shelve. It is a dynamic, practical Step By Step Construct that builds over the 7 strategic growth drivers that make a difference. Learn how to chase the "Gold Segments" of your business, go "Speeding with Your Strengths" and find the "Fast Strategy Passing Zones" to finish first. Also, discover the 6 Reefs and Barriers that will derail your strategic plan and learn how to avoid them. Learn how to strategically leverage you sustainable competitive advantage by focusing your resources against the top two to three key growth drivers. Jim Welch currently is a Strategic Planning business advisor who consults with Fortune 500 Companies across a number of industries including agriculture, on- line commerce,  quick service restaurants and many others. Learn from THE Practical Growth Leader how to create a strategy for your business as well as how to bring it alive throughout your Company with 30, 60,and 90 flex strategy implementation plans. Jim Welch delivers a Strategic Planning Workshop that is actionable and delivers a construct that the business owner can begin using tomorrow morning.

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