Dean Lindsay
Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus.
Recognized as a ‘Sales-and-Networking Guru’ by the Dallas Business Journal.
Serves as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.
Recent Update: Dean's newest book, The Progress Challenge: Working and Winning in a World of Change is being released in early 2009.
Dean Lindsay helps build
Priceless Business Relationships.
Priceless Business Relationships are the key to:
- Teamwork and Productivity
- Solid Customer Care
- Servant Leadership
- Retention and Morale
- Organizational Success
- Quality Referral Generation
- Recruiting Quality Professionals
- and MORE SALES
Dean sees an important connection between sales, motivation, solid customer care and leadership. All are achieved by effectively positioning ideas, recommendations, solutions, products, services - even ourselves - as PROGRESS in minds of those we wish to
inspire to action. All must be positioned as Progress and NOT Change. It is natural to resist change but we embrace PROGRESS. All progress is change but not all change is PROGRESS. Dean helps you become a Progress Agent and
"BE PROGRESS". Delivers killer keynotes, breakouts, general session presentations, and interactive boot camps that Empower PROGRESS in Sales, Service and Workplace Performance.
Dean in Bullet Points
- Recognized as a 'Sales-and-Networking Guru' by the Dallas Business Journal.
- Spotlighted as an OUTSTANDING SPEAKER by the International Association of Speakers Bureaus.
- Is a featured contributor to Executive Travel, Sales and Service Excellence and the American Management Association's Moving Ahead magazine as well as the nationally distributed audio publication Selling Power Live.
- Speaking and consulting style is refreshingly daring, imaginative, and a lot of fun (Be sure and watch Dean's speaker demo).
- Serves as Guest Lecturer to UCLA and University of Dallas MBA programs as well as the International Call Management Institute.
- Dean Lindsay's best selling business book, Cracking the Networking CODE: 4 Steps to Priceless Business Relationships is Recommended Reading by the United Professional Sales Association and Profit magazine.
- Dean's writing has been endorsed Ken Blanchard - author of The One Minute Manager and Brian Tracy along with many others.
- Jay Conrad Levinson - the author of Guerrilla Marketing, thought so much of Dean's book on building priceless business relationships that he wrote the book's foreword.
- A cum laude graduate of the University of North Texas, Dean presently serves on the Executive Advisory Board for UNT's Department of Marketing and Logistics.
- Dean's newest book, The Progress Challenge: Working and Winning in a World of Change will be published in early 2009.
- Travels from Dallas, Texas
Recent Endorsements:
"I wanted to thank you for your presentation on Cracking the Networking CODE. Your message was right on track with our sales strategy. The energy in which you delivered the content gave our sales organization great motivation to close out our Annual Kick-Off meeting. I used the concept of “BE PROGRESS” the very next week at an industry meeting I was attending. I expect that customer will continue to move even more of their business to Provista as we continue to grow are partnership. We look forward to working with you to continue expanding our sales knowledge and expertise.” -- Dan Blucher, Vice President, Sales, Provista "Dean was TERRIFIC!! He did a lot of homework on World Kitchen and started his presentation by impressively naming off all of the brands we carry! Heck, some days I can’t even do that! He made a real connection with my troops and gave us some great philosophy and tips for our busy season on both Customer Service and Phone Sales. He was a great kick-off to our extended hours busy season and I give him an A plus for his presentation." -- Geri Barton, Director of Customer Service , World Kitchen LLC (The World Kitchen Brands are Baker's Secret, Chicago Cutlery, Corelle, Corningware, EKCO, Magnalite, OLFA, Pyrex, Revere, Vision)
"WOW Dean! A big congratulations to you on scoring a 4.97 rating out of a possible 5.0. That is no easy feat when speaking to a room full of meeting planners. We absolutely loved your humorous and content rich presentation. Thanks for the awesome job and for being so easy to work with." - Sherry DeLaGarza, CMP, Meeting Professionals International - DFW Chapter, Speaker Liaison
Dean Lindsay is an ideal for organizations looking for a highly entertaining and dynamic speaker to address business topics such as:
- Sales, Growth and Motivation
- Quality REFERRAL Generation
- Prospecting, Business Networking and Relationship Building
- Customer Loyalty and Retention
- Dealing w/ Angry Customers
- Stress Management (Sales and Service)
- Team Morale, Focus, Productivity
- Finding Progress in Changing Business Landscape
- Small Business Success
- and for organizations desiring to Get Energized and HAVE SOME FUN!!!
Clients include:
- New York Life
- Marriott
- International Customer Management Institute
- American Airlines
- United States Peace Corps
- Pfizer
- Aflac
- UCLA Anderson School of Management MBA Program
- General Dynamics
- Ericsson
- Pacific Life & Annuity
- American Express
- Washington Mutual
- Office Max
- Haggar Clothing Company
- Meeting Professionals International
- National Association of Mutual Insurance Companies
- Michigan State University
- John Hancock Financial
- Sun Microsystems
- Chase Bank
- Nationwide Floor and Window Coverings
- Bell Helicopter
- The Independent Insurance Agents of Texas
- The Independent Insurance Agents of Iowa
- Raytheon
- Western Union
Max Derden, a partner with PricewaterhouseCoopers LLP says: "Dean Lindsay is one sharp and funny guy. I have been in the business arena for over forty years and we have needed Dean Lindsay's unique voice for far too long."
Dean is an avid runner and has completed the Stockholm Marathon in Stockholm, Sweden, and the Motorola Marathon in Austin, Texas. He lives in a suburb of Dallas, Texas, with his wife Lena and their two strong and wonderfully nutty daughters, Sofia and Ella.
Dean Lindsay knows that personal and professional progress is by design, not chance. He also knows that personal and professional progress is directly correlated to the progress you provide others and is therefore dedicated to your organization's progress.
Programs include:
- Cracking the Networking CODE: 4 Steps to Priceless Business Relationships
- The Progress Challenge: Working and Winning in a World of Change
- Cherishing Customers: Customer Service on the MEND
- Listening as if your Lifestyle Depended on it. IT DOES!!
- Your Brain is a Terrible Thing to Use Against Yourself
- Diving for Referral Pearls: Keys to Cultivating QUALITY Referrals
Details on Select Programs:
--- Cracking the Networking CODE: 4 Steps to Priceless Business Relationships
"Perhaps the most powerful way to leverage and multiply your talent and ability is by expanding your personal and business network. This book shows you how."
-- Brian Tracy, Author, Getting Rich Your Own Way
You can't achieve your best in ANY business without learning the all-important art of connecting. Dean Lindsay's rip-roaring programs based on his best selling book, Cracking the Networking CODE: 4 Steps to Priceless Business Relationships is filled with fresh profitable insights and practical tips on how to build meaningful, win-win relationships for your business and your life.
No matter where you are in your business life, you will enjoy Dean's humorous yet highly practical approach to meeting, connecting, and developing long-term relationships with others. The subject matter is practical and can be easily applied to all aspects of business life.
"This book is a hip, fun, easy read that is filled with specific tips for connecting and staying connected with others. It is also filled with enough trivia and “significa” to give you even more to talk about. Read, laugh, learn and improve."
-- Jim Cathcart, Author of Relationship Selling
Cracking the Networking CODE spent several weeks as one of the Top 100 Sales and Marketing Books on Amazon.com.
"For over three years, our entire sales team has benefited from Dean sharing his topnotch business-building insights, insights now found in his smart, engaging, and powerful Cracking the Networking CODE. While utilizing Dean's fresh insights, along with his personal coaching and mentoring, our sales professionals have taken their success to the next level! " -- J. Lee Ripley, Field Vice President, Pacific Life & Annuity Company
"This is a book that everyone will wish they read 20 years ago." --Frank Bracken, President and COO, Haggar Clothing Co.
--- The Progress Challenge: Working and Winning in a World of Change
Presentation based on Dean's new book (The Progress Challenge) being published in early 2009.
Businesses are increasingly being forced to deal with change while attempting to meet organizational goals. It is natural to resist change but we embrace progress. All progress is change but not all change is Progress. This presentation is designed to empower audience members to commit to continually take steps towards personal and organizational goals, to formulate a healthy attitude towards change and to utilize the Six P's of Progress to sell themselves and others on the benefits of continual action. Participants are encouraged to continually Be Progress for co-workers, prospects and clients.
“Dean’s program was the perfect fit and one of the best we have ever had.”
-- Judi Phares, President and Founder, RTI/Community Management Associates, Inc.
“Dean is one of the best speakers I have ever seen: engaging, persuasive, and passionate.” -- Amy Dunker, Vice President Business Development, Western Union
Be Progress!
--- Cherishing Customers --Customer Relationships on the MEND
Customer service can be the difference between success and failure. The innovative Cherishing Customers program encourages participants to internalize three power truths about customers while introducing them to the unique and powerful MEND model for inspiring true customer loyalty.
MEND stands for:
Massage the Relationship with Solid Communication
Empathize with The Customer
Never Attack - Keep Cool / Lose the Battle to Win the War
Deliver HUGs - Heartfelt Unexpected Gestures
Cherishing Customers is designed to motivate participants to:
-Implement new strategies that inspire amazing customer loyalty
-Internalize the three power truths about customers
-Establish a deeper understanding of personal responsibility in responding to customer needs
-View customer feedback (complaints) as the most inexpensive, available and useful forms of customer market data
-Create customer advocates by genuinely relating to concerns and wildly exceeding expectations
"Great Concepts. A Gut level approach to customer satisfaction. Dean Lindsay is smooth, clear, enthusiastic and knowledgeable."
- Tim Avirett, Manager, Raytheon
--- Diving for Referral Pearls - Cultivating Quality Referrals
Quality Referrals are vital for progress in today's business market. Quality referrals can be cultivated and this session shows you how. A Quality Referral is BORROWED Trust and in Diving for Referral Pearls Dean hares proven ways to build that trust.
The Three Keys to Diving for Referral Pearls:
1. Be BUZZWORTHY.
2. Give Quality Referrals (and whatever else you've got).
3. Ask for Referrals (but you have to know how and WHEN).
"Diving for Referral Pearls rejuvenates in your mind the importance of referrals. Dean rivets you to the topic. He is a must see." -- Kelley Akins, Sales Professional, Pacific Life & Annuity
When you book Dean Lindsay you are booking PROGRESS.
Be Progress.
